Aid-Air enforces EC 261 Regulation
87% of air passengers don’t know their rights or when they are eligible for compensation. We here for you.
Aid-Air has the most reliable collections of flight data in the world, and it’s this data that we use when you check if you’re eligible for compensation.
Average claim duration of 4-6 weeks. Just submit your details and wait for your compensation – completely free.
Flight delays can seriously mess up your travel plans – but you could get money to alleviate your problems. Air passengers on EU flights are entitled to up to 600€ in compensation for flight delays longer than 3 hours. There is indeed a European law that protects passenger rights, known as the EU Regulation 261/2004 – we simply call it EC 261. It’s unfortunate that so few air travelers know about it, because it requires airlines to pay compensation to passengers who suffered long flight delays. Don’t’ be one of them: know your rights and check if you’re eligible under EC 261!
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Flight cancellations can ruin your trip and make the savviest traveler feel hopeless. But there might be good news: EC 261 lets you claim up to 600€ when the airline canceled your flight without giving you 14 days’ notice. But it’s actually a bit more complicated than that: other factors come into play to determine whether you’re entitled to compensation for your canceled flight. Don’t worry, we broke it down for you. Discover if you’re eligible and how much you’re entitled to by learning more about your air passenger rights.
Even when the plane is on time, there is still a risk of being denied boarding by the airline staff. However, when the flight is overbooked – the airline sold more tickets than there are seats on the plane – and you can’t get on the plane, air regulations guarantee that you will be compensated. EU 261, US regulations, and International laws are restrictive though. Not everyone who was denied boarding is eligible: boarding denials compensation is only granted to passengers bumped off a flight because there were not enough seats on board. The compensation amount also varies depending on the itinerary. Learn more about boarding denials and claim your money.
If your first flight is disrupted and causes you to miss your connection to your final destination as a knock-on effect, the same regulations apply. While several factors such as the ‘nationality’ of the airline and you’re itinerary determine your right to compensation, as long as your bookings were under the same reservation and you reach your final destination at least 3 hours late, you should be eligible under EU 261. That being said, some EU courts don’t have the same interpretation of the Regulation – let us take care of your claim, our legal team will do all the work for you.
If you’re flying from or to a European airport you’re usually protected by some of the strongest air passenger rights anywhere in the world. A regulation known as EC 261 says that airlines must compensate their passengers if they disrupt their journey.
So if your flight is canceled at short notice, delayed by 3 hours or more, or you’re denied boarding through no fault of your own, you could receive up to $700 in compensation.
The USA has clear laws about overbooking passengers on flights. If you’re denied boarding due to your flight being overbooked, you could be owed up to $1,350 in compensation.
Passengers in the US also benefit from clear regulations on tarmac delay and luggage issues, but in many other respects, US air passenger rights are unfortunately lacking.
Brazilian law makes clear that airlines are responsible for looking after their passengers whenever there’s a flight issue. Meaning they are required to provide you with any necessary food, drinks, and accommodation if your flight is delayed, canceled or overbooked.
If you’re not properly cared for, AirHelp can help you reclaim any costs where you’ve been left out of pocket, and ensure you receive fair compensation for unfair treatment.
To date, over 130 nations have signed up to the Montreal Convention. This ensures basic passenger rights for air travelers flying between member nations – effectively most of the world.
The agreement says that passengers can claim money back from the airlines whenever they have been left out of pocket due to flight disruption. That includes delayed and canceled flights, as well as issues with checked-in luggage.